Revenue cycle depth
Experience spans hospital and professional billing, patient access, claims, HIM, scheduling, Community Connect, reporting, third parties, cutover, and stabilization.
Senior-led Epic revenue cycle consulting
Epic Revenue Cycle Consulting for Implementation, Optimization, and Recovery.
The Pendulum Group helps hospitals, health systems, and consulting partners stabilize complex Epic revenue cycle programs, strengthen facility structure and data, and move critical work from risk to results.
Revenue Cycle Delivery Control
Decision healthVisible
ReadinessEvidence
Financial riskPrioritized
DeliveryIntegrated
Direct health systems
For CIO, revenue cycle, and IT leaders
Strengthen readiness, recover at-risk work, govern structure and data, and drive results.
Prime consulting partners
For prime vendors and C2C engagements
Add senior, client-ready delivery capacity with a defined scope and prime-governance support.
The delivery problem
Revenue cycle risk grows in the spaces between teams.
Programs rarely fail because one application team stopped working. They drift when operating decisions, facility structure, master data, payer and provider readiness, third-party dependencies, testing, training, and executive governance move in different directions. The Pendulum Group brings those moving parts into one controlled delivery model: clear decisions, accountable ownership, evidence-based readiness, and hands-on follow-through.
Revenue cycle services
Specialized leadership across the program lifecycle.
Each engagement is scoped around the business problem, delivery stage, risk, and required outcome. Public rate cards would misstate the theater; the scope of the work makes the model.
01
Epic Revenue Cycle Implementation & Readiness
Senior leadership for design decisions, build governance, integrated testing, operational readiness, activation, and stabilization.
Explore this service →02
Project Recovery & Turnaround
Rapid assessment and hands-on recovery of stalled, fragmented, or at-risk programs.
Explore this service →03
Facility Structure & Master Data
Governed structure, definitions, ownership, and data decisions that support downstream revenue cycle performance.
Explore this service →04
Optimization & Post-Go-Live Stabilization
Prioritized remediation of workflows, queues, denials, reporting, training, and adoption after activation.
Explore this service →05
Revenue Cycle Governance & PMO Leadership
Decision rights, operating cadence, risk control, executive reporting, and accountable cross-workstream alignment.
Explore this service →06
Prime Vendor & C2C Delivery Support
Senior, client-ready leadership for prime firms that need revenue cycle depth without a junior handoff layer.
Explore this service →07
Revenue Cycle Advisory
Focused assessment of denials, charge capture, and revenue cycle workflows to identify and close financial leakage.
Explore this service →08
Interim / Fractional PM Leadership
Senior program leadership on demand for health systems and prime vendors, without a permanent hire.
Explore this service →Why Pendulum
Senior judgment without a junior handoff layer.
Governance to execution
Strategy is translated into decisions, owners, plans, readiness evidence, workstream controls, and executive communication.
Independent recovery perspective
Facts, assumptions, and material risks are separated so leaders can make a defensible decision, not receive another optimistic status color.
Depth of expertise
The Pendulum Group is led by senior Epic revenue cycle consultants bringing 20+ years of combined healthcare program, project, analytical, and revenue operations experience to every engagement.
Engagement models
Three ways to bring the work under control.
Final scope, duration, availability, contracting model, and deliverables are confirmed through a project consultation.
01 / Diagnostic
Assessment & Executive Roadmap
A bounded review of delivery health, decisions, dependencies, data, readiness, or recovery needs, ending with prioritized actions and an executive roadmap.
02 / Embedded leadership
Program or Workstream Delivery
Hands-on leadership inside the client or prime partner’s operating model, with defined outcomes, reporting, escalation, and transition.
03 / Targeted support
Specialized Advisory & Facilitation
Focused support for facility structure, master data, readiness, cutover, stabilization, governance, or a time-sensitive revenue cycle workstream.
Client perspective
Testimonials are pending approval.
No quotation, client name, title, organization, or outcome will be invented or published without explicit approval.
Senior-led delivery
Experienced Consultants, Not Franchise-Staffed
The Pendulum Group
The Pendulum Group’s team profile documents more than 20 years of combined healthcare project management, analytical, revenue operations, and consulting experience, including Epic revenue cycle implementation, integration, optimization, Community Connect, governance, data conversion, cutover, third-party coordination, and executive reporting.
Read more about our team →“Revenue cycle programs recover when teams stop managing symptoms and start governing the decisions, data, and dependencies that drive the work.”
The Pendulum Group
20+
years of documented healthcare project, program, analytical, and revenue operations experience
Featured insights
Authority content built around real delivery controls.
Executive insight
The Revenue Cycle Problem Is Not Just Billing
Why hospitals and clinics lose revenue upstream, at prior authorization and eligibility, before a claim is ever built.
Read the article →Executive insight
Clearinghouse Resilience
Protecting cash flow when transactions stop moving, lessons from a national clearinghouse outage.
Read the article →Executive insight
AI in Revenue Cycle: Where It Helps, Where It Can Harm
A practical framework for governing AI adoption in revenue cycle operations.
Read the article →Frequently asked
What buyers need to know before the first conversation.
What types of organizations does The Pendulum Group support?
Hospitals, health systems, healthcare organizations, and prime consulting vendors that need senior Epic revenue cycle or program leadership.
At what stage can Pendulum engage?
Planning, implementation, testing, readiness, activation, stabilization, optimization, or recovery of an at-risk program.
Does Pendulum replace the internal PMO or application team?
No. The model strengthens accountability and execution around the existing organization. Pendulum can lead, stabilize, coach, or transition ownership based on scope.
Can Pendulum support a prime consulting firm as a subcontractor?
Yes. The Pendulum Group's senior delivery model is designed for prime partners that need senior, client-ready revenue cycle or recovery leadership under a defined scope and confidentiality model.
Which Epic areas are relevant to The Pendulum Group’s experience?
Verified experience includes revenue cycle delivery contexts involving Resolute HB/PB, Prelude, Cadence, Grand Central, HIM, claims, Tapestry, Community Connect, Reporting Workbench, and Cogito-related work. This is experience language, not a certification claim. See the Epic revenue cycle glossary for definitions of these terms.
Do you publish hourly rates?
No. Scope, risk, duration, and delivery model vary by engagement. The site presents engagement models and invites a project discussion.
Can project information include patient data?
No. The public request form prohibits PHI, patient information, credentials, proprietary screenshots, and confidential client information.
Request a project consultation
Tell us where the program is, and where it needs to go.
Share enough context to determine the right next conversation. Do not include PHI, patient information, passwords, proprietary screenshots, or confidential client details.